BVN and Bank details validation failure
In the event you are not able to validate your BVN or bank details on our platform, kindly feel free to provide your BVN and bank details to our support email address email@example.com and we would assist with updating the information on your profile, be rest assured that your information is safe with us.
Why do you need my BVN, bank account details and personal information?
To comply with KYC/Anti-money laundering laws both in Nigeria and around the world with our partners, we need some of your personal information. This includes your Name, Address, BVN/Banking Details and records verifying your identity. This is to ...
How to get verified and start trading on Chaka
Now that you’ve signed up on the Chaka App, It’s time to verify your brokerage account. To get verified for your local and global trades, you are required by regulatory authorities to complete the KYC process. What is KYC? Know Your Customer (KYC) is ...
How do I fund my account instantly through bank transfer?
With your virtual account number, you can fund your global or local wallet in one simple, quick transfer - it’ll only take seconds. Here’s how to retrieve your virtual account number on Chaka: i. Update your Chaka app (if you have not updated it ...
How Do I Receive Dividends on Local Stocks?
Nigeria’s capital market regulator, the Securities and Exchange Commission (SEC), require that Registrars pay investors' dividends to their bank accounts. Investors are required to fill their respective Registrar's e-mandate form (you can download ...
Why were my verification documents not accepted?
Our US & Nigerian brokerage partners require that we verify your identity to safely open your brokerage account. Here are a few reasons why your documents might not be accepted: Rejected Info Photo ID Photo ID 1. Blurry Document The details on the ...